Results
- 6.5K+ / month
- Routed
- 88% confirm
- First-reply
- −34% vs baseline
- RTO
Overview
What we built.
Automated cash-on-delivery confirmation funnel that handles confirm, cancel, and edit-order flows on WhatsApp — reducing return-to-origin on high-volume COD orders.
- High-volume COD confirmation funnel running on the official Meta API.
- Confirm / cancel / edit flow with Shopify writebacks.
- Escalation to the ops team when a customer flags an issue.
- Logs every message, decision, and outcome per order.
More work
Keep exploring.
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- Orders / month
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- Uptime
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WhatsApp commerce engine for a 70K-order Egyptian brand.
- Store history
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- Live since
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